Children North East has adopted CiviCRM to manage cases in their peer mentoring programme.
Children North East is an independent regional children’s charity that has been transforming children’s lives in north east England since 1891. Their vision is that all north east children grow up healthy and happy and their mission and aim is to promote the rights of children and young people.
The organisation wanted to improve the monitoring and recording system for the Newcastle Youth Link programme. This project recruits and trains young people as peer mentors to provide support to 13-19 year-olds.
Working in partnership with GMCVO Databases, we implemented a CiviCRM solution for the organisation that allowed staff to record interactions with mentors and mentees. The system includes online forms for referring mentees and applying to be a volunteer mentor. The entire referral process is tracked through CiviCRM's case management system and volunteer training events can be created and managed through the event management system.
Lynn Renwick, Youth Link Service Manager at Children North East, said:
“We introduced the database approximately 10 months ago and this has made our referral and volunteer application processes more streamlined. The case management system is easily accessible and tracks all the activity in a chronological order. Our vision moving forward is to roll this database out to all our Youth Link projects.”
If your organisation needs a case management system to record and monitor your work please call Lewis Atkinson on 07958 482 509 for an informal chat.